Privacy Policy

When you submit an inquiry, request a quote, or download our catalog, we collect your name, email address, company name, and the contents of your message. We collect nothing else automatically beyond standard server logs (IP address, browser type, timestamp) used for security and performance.

We do not run third-party analytics, advertising pixels, or session-replay tools on this website.

Your inquiry is forwarded to our sales and project management team. We may reply by email, WhatsApp, or WeChat — whichever channel you provided. We do not add you to a marketing list without your explicit consent.

Standard server logs are retained for 30 days and used only to investigate security incidents or performance issues.

We share your information only with the GoldHot team members handling your inquiry, and — when shipping or invoicing — with our freight forwarder and accounting provider under standard confidentiality agreements.

We never sell or rent your information. We never share it with advertisers, data brokers, or social media platforms.

You can ask us at any time to: see the information we hold about you, correct it, delete it, or transfer it to another provider. Write to privacy@goldhotglobal.com and we will respond within 14 days.

If you are in the EU, UK, or California, you also have the rights granted by GDPR, UK-GDPR, and CCPA respectively, including the right to object to processing.

We use one functional cookie to remember whether you have seen our page-intro animation. We use no tracking cookies. See our Cookie Policy for the full list.

GoldHot is headquartered in Guangdong, China. If you submit an inquiry from outside China, your data will be transferred to China for processing. We rely on standard contractual clauses for transfers from the EU/UK.